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About Us


Onlineombud aims to provide a high quality, impartial online dispute resolution service that is simple to use and inexpensive. Unlike formal processes such as the courts, the emphasis is on restoring relationships, to the benefit of the participants, be they customers, businesses or individuals.
Onlineombud  was formed by long serving ombudsman and complaint resolution and dispute avoidance specialist, Advocate Neville Melville,

Onlineombud strongly encourages persons with complaints or disputes to first attempt to resolve them directly with the other party.

If your complaint against a business remains unresolved, you may approach Onlineombud by completing a complaint form

For a business-to-business or interpersonal dispute, please contact us for details of the process and costs. email info@onlineombud.com

Subscription enquiries: please submit your business and contact details to info@onlineombud.com



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